The Flexible Rate allows you to change the date of any type of park and/or night show ticket. All other associated services (dining, thrill pass, etc.) are also included.
More than 72 hours' notice is required before the visit date to change to the same product within the same season. Changes are always subject to availability, capacity limits, and the general terms and conditions of the reserved products. For example, the "Dream of Toledo" ticket is not available on Saturdays during the season, so any date change will be subject to those same conditions.
Date changes can only be made to a date after the original visit date.
Conditions:
- Only one date change is allowed; successive date changes are not permitted for the same ticket.
Each Flexible Fare ticket is individual, and changing it does not affect any other Flexible Fare tickets purchased by the same person (e.g., if a person has purchased 6 Flexible Fare tickets, they can change all or only some of them).
- If the ticket is changed to one with a higher fare, the difference must be paid. Conversely, if the fare is lower, Puy du Fou España will not refund the difference.
- The Flexible Fare can only be purchased at the time of booking and cannot be purchased after payment has been made. It does not include park admission.
- The Flexible Fare does not entitle the holder to a refund of tickets under any circumstances.
- 72 hours' notice means more than 72 hours' advance notice. For example, if tickets were purchased for Saturday, the customer can change the ticket until Tuesday at 11:59 p.m.
- Notices for the 2026 season: the last day of the Kings Falconry show is November 1, 2026. The Christmas Season takes place in December and January.
- No changes or refunds are allowed for the Flexible Fare.